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Ler política de privacidade..

Privacy Policy

1 - Introduction

VALORCAR is committed to respecting the privacy and confidentiality of the data it is provided with. For that reason, you will find information in this Privacy Policy on the way data is kept, processed, used and shared.

The use of this website is governed by the following terms and conditions, which the user is obliged to comply with in full. Do not use this website if you do not agree with these terms and conditions.

2 - Consent

By using our website, social media pages and IT platforms - Management System for Producer Declarations (MSPD) and Management System for Operator Declarations (MSOD) - the user accepts our Privacy Policy.

3 - Processing

VALORCAR only processes personal data if it has a legitimate interest in doing so, after having obtained the necessary consent and when it is necessary to comply with applicable contractual and legal obligations, i.e. in the following cases:

  • To maintain pre-contractual or contractual relationships with our customers, counterparties and applicants;
  • To provide specific services;
  • To hire, via email and social networks, our customers, counterparties, competitors, partners and applicants;
  • To inform our customers, counterparties and partners of our activities, campaigns and events, amongst other things, that we consider to be of interest;
  • To conduct surveys on the quality of the services we provide, and to carry out customer loyalty programmes;
  • To answer requests for information or contact.


4 - Type

In general, the data gathered is limited to name, address, phone number and email address but other data necessary to the provision of our services may be collected.

In addition, statistical data is collected when emails are sent, allowing for the profiling of the subscriber’s behaviour with regard to the email received.

5 - Data collection

In general, personal data is gathered when the forms available on our website are filled, subscription contracts sent, applications sent to our competitions, competitions or contests registered for, emails sent, the newsletter subscribed to, events registered for, business cards delivered or professional applications sent.

We respect the right to privacy and do not gather any personal information without prior and explicit consent. Personal data is not reused for purposes that have not been previously identified or purposes unrelated to those for which it was initially gathered.

6 - Personal data of minors

Our website and social media content is not intended for children under the age of 16. For this reason, we ask that these minors do not access this content or provide us with any personal data through them.

7 - Sensitive data

We explicitly request that you do not send any sensitive personal data, such as information that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union affiliation, genetic information, biometric information, health-related data or data concerning sexual activities or orientation. This personal data will be immediately removed.

8 - How long is data kept?

The personal data supplied to us is only kept for the period strictly necessary to fulfil the purposes for which it was gathered. However, in specific cases, we may keep the data for longer periods, i.e. when legally required.

9 - Right to access, correct and update personal data

Under the legislation in force, VALORCAR guarantees the right of data subjects to, at any moment, access their personal data, request its correction or addition, oppose its processing, except for data strictly necessary to provide the service, and/or request its portability or ask for its deletion. 
Any of the aforementioned actions may be requested via our address, phone number or email available via the following link:

Contact Information

We nonetheless reserve the right to request access to information concerning the person in order to prove their identity.

10 - Transfer of personal data to third parties

We do not sell or commercialise any personal data we have access to.

Within the scope of our operations, we may rely on third parties for the provision of certain services, which might require those entities to access personal data. In these situations, we take all adequate precautions by contractually obliging these entities to put into practice adequate technical and organizational measures for the prevention of any illegal processing of the data and to ensure its availability, integrity and confidentiality.

Personal data may also be disclosed to courts and other competent authorities, in strict compliance with the law, namely when it proves necessary for the settlement of any disputes concerning invoicing and for operations concerning public safety, national defence and security, and the prevention, investigation or detection of criminal offences.

11 - Safety

We undertake the commitment - towards all of our customers and users - to ensure the confidentiality, integrity and availability of all data.

We therefore follow best practice in management of information security, demanding from our employers the strict compliance with norms, guaranteeing the safety of the personal data we are provided with, not being able to use such data for any other purposes than those established in the contract, nor to correlate them with any other data at our disposal.

We draw attention to the fact that data available on the internet is not fully protected against potential breaches; hence, the communication of access codes, passwords, confidential codes and any sensitive information shall be carried out under the full responsibility of the user.

12 - Cookies 

Our website uses cookies for page language purposes alone and we do not retain any relating data.

13 - Links to third-party websites

Links on our website may lead to other websites. We do not accept responsibility, approve of or in any way support or subscribe to the content of these websites, nor that of the websites they are connected or refer to.

14 - Changes to our privacy policy

We reserve the right to amend our privacy policy at any moment. We therefore advise you consult it regularly.

All changes shall come into force immediately upon their publication on our website.

If you oppose changes to our privacy policy, you should no longer use our services and our website.

15 - General provisions

We do not accept responsibility for damages caused by viruses which may affect the user’s computer or network, or other property, as a result of accessing our website and transferring contents from the former to the user’s computer or network.

16 - Contact information, doubts and questions

Should you have any doubts or questions, or if you wish to update, exclude or change any personal information related to you in our possession, or if you have any concerns about the way we deal with any privacy matters, you may contact us via the most convenient and suitable manner by means of our address, phone number or mail available at the following link:

Contact Information